How can we help you get out the door?

Spot is launching first in Milton Keynes and the surrounding areas, with over 100 independent local venues already on board. We’ll open up to more towns and cities soon. Join the waitlist on our home page and we’ll send you an invite when Spot goes live near you.

You must be 18 or over to create an account. Each person may have one account, and your profile should be you: real photos, your real first name and accurate details.

Open your profile in the app and tap Edit. From there you can change your photos, bio and date preferences. Changes save straight away.

• Check you’re using the same sign-in method you signed up with.
• Make sure you have the latest version of Spot from the App Store.
• Restart the app and try again on a stable connection.

Still stuck? Email support@meetonspot.com from the address on your account and tell us what you see on screen.

When you match with someone, you both have 24 hours to build a real plan together: choose the venue, the day and the time. It keeps things moving so a good match doesn’t fade into endless small talk.

If no plan is agreed within the window, the match expires. That’s by design: Spot is built to get you meeting, not chatting forever. You’ll keep seeing new people who want to make plans.

Open the plan from your calendar in the app to suggest a new time or venue, or to cancel. Please let your date know as early as you can. Last-minute no-shows are reported and can affect your account.

Every confirmed plan lands in your Spot calendar, along with any local offers at the venue you’ve chosen.

A Spot Date is a date idea you post first: coffee, drinks, food or something fun, with a day, time and place. Other people can request to join, so you lead with the plan rather than the pickup line.

Tap Drop a Spot, choose the type of date, then pick a day, time and venue. Once it’s posted, you’ll be notified when someone requests to join.

No. You choose who to accept. Requests you don’t accept simply won’t go ahead, and the other person isn’t told why.

We partner with independent cafes, bars, restaurants and activities across Milton Keynes and nearby. Each venue page shows real photos, vibe tags and why the place works for a first date.

Some partner venues offer something extra for Spot dates. Any offer appears on the venue page and alongside your confirmed plan. Offers are set by each venue and may change, so check the details before you go.

For bookings, bills or service on the day, speak to the venue directly. If a venue’s details on Spot are wrong, or you had an experience we should know about, email support@meetonspot.com with the venue name and date.

We’d love to hear from you. Visit our venue partner page to find out how Spot brings date-night footfall to independent places and to get in touch.

Open their profile or your chat with them, tap the menu and choose Report or Block. Blocking stops them seeing you or contacting you. Reports are confidential: the person is never told who reported them.

Our team reviews every report against our Community Guidelines. Depending on what we find, we may warn, restrict or remove the account. We can’t always share the outcome, to protect everyone’s privacy.

• Meet in a public place. Every venue on Spot is a public, staffed space.
• Tell a friend where you’re going, who with, and when you expect to be home.
• Arrange your own travel there and back.
• Keep personal details like your home address private until you trust someone.
• Never send money to someone you’ve met on Spot.
• If anything feels off, leave. You don’t owe anyone an explanation.

In the app, go to Settings, then Account, then Delete account, and confirm. This removes your profile, matches and plans.

If you can’t access the app, email support@meetonspot.com from the address on your account and ask us to delete it. Deleting the app from your phone does not delete your account.

We only use your information to run Spot, keep the community safe and improve the app. Our Privacy Policy explains what we collect, why, and how long we keep it. You can ask for a copy of your data at any time by emailing us.

Go to Settings in the app to choose which notifications you get. You can also turn Spot notifications off in your phone’s settings.